Taking projects · Q3 2026 London / Global

AI workflow builds for hospitality. Shipped in weeks.

A solo builder shipping vertical AI agents and automations for hotels, short-stay operators, restaurants, and the businesses around them.

You don't need another deck. You need the workflow live by Friday.

Know what you need? Book a 30-min call — skip the diagnostic.

[ 01 ]Boutique hotels [ 02 ]Short-stay operators [ 03 ]Restaurant groups [ 04 ]PMS & CRS vendors [ 05 ]Property managers [ 06 ]Service businesses [ 01 ]Boutique hotels [ 02 ]Short-stay operators [ 03 ]Restaurant groups [ 04 ]PMS & CRS vendors [ 05 ]Property managers [ 06 ]Service businesses
01 / The gap

Most hospitality businesses can't afford the gap between "we should use AI" and "it's actually running."

Agencies

Quote 12-week strategy decks that don't ship code. By the time the pilot is signed, the season is over.

In-house

No AI engineer. No bandwidth. SaaS subscriptions stack and stall. The ops team is doing the work the tools were supposed to do.

Off-the-shelf tools

Generic AI assistants don't know your PMS, your SOPs, or your guests. They produce plausible-sounding nonsense at scale.

Not ready to talk? See where you actually stand — in two minutes.

12 quick questions, an instant AI-readiness score, and the three things to fix first. No email required.

Take the free scorecard
02 / What we automate

Small jobs people do by hand every day. We hand them to a machine.

No moonshots. These are the basic, repetitive tasks that eat an hour here and an hour there — the kind of thing a small team does the same way every week. Descriptors are representative; we keep client details private.

Boutique hotel
70 rooms · one site Typical build: ~2 weeks

The same booking questions, answered in seconds.

Before

The front desk types out the same handful of answers all day — parking, check-in time, pet policy, late arrivals. Quiet questions wait until someone's free.

What we set up

An assistant that reads each guest message and drafts the right reply instantly, in the hotel's own wording. Staff glance at it and send with one tap.

After

Replies go out in minutes, not whenever someone gets to the inbox — and the desk gets its time back for guests who are actually standing there.

What's involved — Message inbox connection · Draft-and-approve assistant · Trained on the hotel's house answers
Restaurant group
4 sites Typical build: ~2 weeks

The Monday sales report, already in the inbox.

Before

Every Monday someone pulls last week's covers and sales out of the POS, copies it into a spreadsheet, and rebuilds the same summary for each site by hand.

What we set up

A job that reads the POS over the weekend and emails a tidy Monday-morning summary — covers, sales, and how each site did against the week before.

After

The report writes itself. The manager opens their inbox to the numbers instead of spending the first part of Monday building them.

What's involved — POS data pull · Weekly summary job · On-brand email straight to the right people
Short-stay operator
20 properties Typical build: ~2 weeks

Guest reviews, answered while they still matter.

Before

Reviews pile up across the booking sites. Replying nicely to each one takes time nobody has, so a lot of them quietly go unanswered.

What we set up

Each new review gets an on-brand reply drafted automatically — warm for the good ones, calm and fair for the rest — ready for a quick check before it posts.

After

Reviews get a reply while they're still fresh, every listing looks attended-to, and no one has to sit down and write the same thank-you twenty times.

What's involved — Review feed connection · Draft-and-approve replies · Tuned to the operator's tone
03 / Who we build for

Hospitality — plus the businesses around it.

A.

Boutique hotel groups

50–200 rooms. Lean teams. Need revenue ops automation, guest comms, OTA recon.

B.

Multi-property short-stay

5–50 properties. Drowning in OTA messaging, owner reporting, cleaning ops.

C.

Restaurant groups

3–15 venues. POS data trapped. No natural-language analytics layer.

D.

Hospitality-tech vendors

PMS / CRS / RMS startups. CS teams stuck on the same five integration questions.

E.

Property managers

Spreadsheets for owner reporting. Days lost monthly. AI templating fixes it.

F.

Service businesses

Anyone with one repeatable workflow they wish AI could just handle.

04 / How we work

Audit. Build. Run.

01

Audit

Week 1 · Flat fee

Discovery call. Map 5–10 candidate workflows. Score by ROI vs build effort. Deliver a 3-page report with the top opportunity scoped to MVP. Honest entry point — we'll tell you if AI isn't the answer.

02

Build

Weeks 2–4 · Milestone-tied

You pick one workflow from the audit. We scope, build, integrate. Daily progress notes. Live demo end of each week. Final delivery plus two weeks of support included.

03

Run

Optional · Monthly

Monthly retainer to monitor, iterate, and ship the next workflow. Or take ownership in-house — we hand over the code, the prompts, and the runbook. Your call.

05 / Commitments

Three commitments most agencies won't make.

Speed

Most builds ship in 2–4 weeks. We don't do quarter-long discovery phases. The audit IS the discovery.

Honesty

We tell you what AI won't fix as fast as what it will. If the workflow doesn't need AI, we'll say so — and refund the audit.

Outcome pricing

Most engagements have a milestone-tied payment structure. You pay for what works, not what's promised. Specific terms in the SOW.

06 / Blog

Field notes from shipping AI in hospitality.

Read all writing
07 / Next

You have one workflow you wish AI could just handle.

30-minute discovery call. We'll map your workflow live, score it for AI fit, and quote the audit before the call ends.