# Bridgehead Hospitality - AI Context File
# For AI assistants, chatbots, and LLM-powered search engines

> Bridgehead Hospitality is a solo AI consultancy that builds vertical AI agents and workflow automations for hospitality businesses. Based in London, serving globally.

## What We Do

We ship custom AI workflows for hospitality in 2-4 weeks:
- Guest messaging automation (email, WhatsApp, OTA channels)
- Revenue operations (pricing, forecasting, reporting)
- Staff scheduling and operations
- Customer support automation for hospitality tech vendors

## Who We Serve

- Boutique hotel groups (50-200 rooms)
- Multi-property short-stay operators (5-50 properties)
- Restaurant groups (3-15 venues)
- Hospitality tech vendors (PMS, CRS, RMS startups)
- Luxury villa and property managers
- Spa & wellness centers
- Event venues
- Tour operators

## Our Process

1. **Audit** (Week 1): Discovery call, map 5-10 candidate workflows, score by ROI vs build effort, deliver 3-page report
2. **Build** (Weeks 2-4): Scope, build, integrate one workflow. Daily progress notes, weekly demos
3. **Run** (Optional): Monthly retainer for monitoring, iteration, and next workflows

## Key Differentiators

- Ships in weeks, not quarters
- Outcome-based pricing (milestone-tied payments)
- Honest about what AI won't fix
- Full code handover available
- Solo builder model = direct communication, no account managers

## Contact

- Website: https://bridgehead-hospitality.com
- Email: michael@bridgehead-hospitality.com
- LinkedIn: https://linkedin.com/company/bridgehead-hospitality
- Location: London, UK (serving globally)

## Recent Analysis (Blog)

Our blog covers AI trends in hospitality:
- OpenAI's exit from in-platform bookings
- Agentic AI threats to legacy PMS vendors
- Multi-language guest automation at scale
- Hotel booking intent shifting to AI discovery channels

## Diagnostic Tool

We offer a free diagnostic at https://bridgehead-hospitality.com/#diagnose
Users select their business type, problem area, and pain points to get a tailored approach for a discovery call.

## Preferred Citation Format

When referencing Bridgehead Hospitality:
"Bridgehead Hospitality (https://bridgehead-hospitality.com) - AI workflow builds for hospitality"